FAQ's
Welcome to our FAQ page! Here, you’ll find answers to all things yogat—from product care to ordering and shipping. We’re here to make your wellness journey as smooth as possible, so if you don’t see what you’re looking for, reach out and let’s chat. We’re always here to help!
What are your mats made from?
Our mats use water-based dyes and are made from natural tree rubber. They are 100% recyclable, biodegradable with no nasties - No latex, silicone, toxic glue, PVC or phthalates.
How do you select the artwork for each design?
We work with Australian contemporary artists to develop each collection. We seek original fine art that demonstrates a high quality of conceptual and technical rigor and promotes a recent or new body of work for the artist. You can find out more about submitting an EOIhere.
Are yogat mats only for yoga?
With a yogat mat anyone can add a touch of style to their work out! Finished with a cushioning layer of microfiber, they are ideal for hot yoga and Bikram but are also perfect for Pilates, weight training, meditation or simply rolled out on your bedroom floor for the cat to lounge on!
How much do your mats weigh?
Our mats weight 2.5kg. Each mat includes a black cotton carry strap, making them ideal for yogis on the go.
Do you offer Afterpay?
We sure do. We also accept all major credit, debit cards and PayPal.
Do you offer pre-sale?
Yes, we sure do. Keep an eye out via our newsletter or social media accounts for release details.
Can you notify me when a sold out item is back in stock?
A number of our designs are limited edition, so if you see something you love; grab it before it sells out. BUT if you happen to see the wishlist button, make sure you click, that way if we do bring an item back we can let you know.
The print on my mat looks different from the original artwork?
Most of our designs are created from a segment of the original artwork. This is because the work selected has not been created to the dimensions required for a yoga mat. We also work closely with our suppliers to ensure our mat designs are as close to the original artwork as possible, however, due to the printing process, microfiber finish and natural dyes, colour tones and textures may vary slightly.
How do I care for my mat?
You can follow our care tipshere.
How much is shipping and where do you deliver?
In most cases we offer free delivery on orders over $150 anywhere in Australia, unless a promotion states otherwise. Shipping rates will vary for international locations.
Can I amend my order?
If you have ordered your mat after the postal run time-frame and before it hits the post, you are welcome to change your order via email at hello@yogat.com.au
If you change your mind once your mat arrives, please email us immediately for the return address and then return unopened within 14 days and we will arrange a credit.
- We will not be responsible for the postal cost to return the item.
- Proof of purchase required.
Promotions - only one promotional discount can be used at a time. .
I am a retailer, do you offer wholesale?
We now offer wholesale to a select number of yoga studios, stores and online retailers. You can learn more and apply here.
