Terms and Conditions
Welcome to our Terms and Conditions page! Here, you’ll find everything you need to know about shopping with yogat—from how we handle orders, shipping, and returns, to important details on privacy and your rights. We’ve laid out the essentials to make your shopping experience smooth and transparent.
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. This is for hygiene reasons. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed via bank transfer or via PayPal if you purchase was made through PayPal.
Sale items
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged during shipping. This is reviewed on a case by case basis. If you need to exchange it for the same item, send us an email at hello@yogat.com.au
Shipping
To return your product, you should email hello@yogat.com.au to request the return address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.